Part of MDS SI Group
How to Find Out the Impact of CMMS?

Home > Blog > How to Find Out the Impact of CMMS?

21 October 2020

How to Find Out the Impact of CMMS?

You can significantly improve your maintenance operations with the implementation of a Computerized Maintenance Management System (CMMS). As time progresses, the impact further increases as users learn how to implement the software better, historical data analysis takes place in order to facilitate changes, and preventive maintenance schedules are executed. The CMMS software offers advantages that are easy (quantitative measures) and harder (qualitative measures) to measure. It is crucial to know how to measure and find out the impact of CMMS to know if you are meeting your goals and to also become aware of the different areas that need improvement.

KPIs that Measure the Impact of CMMS

There are many KPIs or Key Performance Indicators one can use to determine the success of their CMMS as well as to guide their maintenance-related activities. The most valuable KPIs to be measured vary from organisation to organisation. Some significant ones that a majority of maintenance teams measure are:

Estimated vs. Actual Time Spent

In simpler words, this is the actual time spent carrying out a job as compared to the estimated time that is needed to finish the job. This key performance indicator is easy to measure with the help of a CMMS. The software tracks specific data so that you can make decisions in order to facilitate improvements.

Overall Equipment Effectiveness (OEE)

Although OEE does not apply to each and every industry, it is a method that finds widespread usage for measuring the output of different types of equipment. One of the variables that can help in calculating OEE is data on repair times for assets. This is provided by the CMMS. Your maintenance department can give this data to the production department as a means of checks and balances. A CMMS can also let you know the Mean Time to Repair (MTTR) and contribute to OEE.

Costs and Spending

Your corrective or reactive maintenance decreases as your preventive maintenance increases. This results in quantifiable cost savings.

Expected Results of CMMS Implementation

Over time you can expect to see results that are both tangible (quantitative) and intangible (qualitative) after a Computerised Maintenance Management System has been implemented.


Although the numbers differ from company to company, there are many common tangible improvements that will most likely occur. The measurable results you will see include:

⦁ Increased efficiency of work order processes

⦁ Decrease in surplus MRO inventory

⦁ Decrease in asset downtime

⦁ Improved on-time preventive maintenance job completion

⦁ Reduced time to repair


Some of the advantages of using a CMMS are harder to measure. However, they still make CMMS a worthy investment.

One advantage of using a CMMS that one cannot measure is that it helps in facilitating better-informed maintenance decision making. The ability to record, analyze, and review data and then take out conclusions from it is a lot easier to do with the help of a CMMS. You are able to prioritize maintenance jobs in a more efficient manner, allocate labour hours in an effective way, order space parts in advance, and do much more.

A CMMS results in better communication within your maintenance department and with other departments. You are able to know the status of jobs, close and assign work orders, etc.

Another intangible result that you will note from using a CMMS is increased visibility of the maintenance team as an important part of the organisation. It helps the organisation truly know the value of a skilled maintenance department.

Evaluating the Impact of CMMS

The areas of impact that result from the use of CMMS actually depend on the stakeholder. Some can be important to maintenance managers while some can be more important to executives. Executives will evaluate if they are still hearing about the issues a CMMS has to solve. If they are hearing about fewer problems or none at all, then the CMMS will be considered to be a success. Maintenance managers, on the other hand, will contemplate whether their staff is able to do their jobs in a better way because of the CMMS.

Reporting is another important method used to evaluate the impact of CMMS. You can correlate any and every data in customizable reports to get the numbers and comparisons you are searching for. CMMS systems have reports on mean time between asset failures, work order completion, inventory counts, and a lot more.

Select the Right CMMS for Maximum Impact

A well-designed CMMS offers the tools required to measure the impact it has on an organisation. It is essential to select the right Computerised Maintenance Management System for a maximum positive impact on your maintenance process.

GartnerMagic Quadrant for EST Software

Check out the new 2017 Gartner Report and see why IBM has been named a leader in Gartner Magic Quadrant for Enterprise Asset Management Software.

Get The Report