23 October 2023

Dubai Government Workshop signs cooperation agreement with eSolutions at GITEX Global 2023

Dubai, October 16, 2023 – Dubai Government Workshop has entered into a cooperation agreement with eSolutions, which is aimed at establishing mechanisms for efficient fleet maintenance and operations management. Under the agreement, the Integrated Fleet Management system on the IBM Maximo Application Suite will be utilised in the Workshop, incorporating its new features that support the operations of the Workshop.

H.E. Fahad Ahmed Al-Raeesi, Executive Director of DGW, along with Gaby Matar, Group Managing Partner of eSolutions, and a number of officials from both sides were present during the signing ceremony, which was held on the Dubai Digital Platform at Sheikh Saeed Hall.

The terms of the agreement stipulate that eSolutions will provide the innovative system which will enable Dubai Government Workshop to have complete control of assets data, proactively manage it according to asset life cycle management standards, utilise a streamlined and centralised approach for operations, and promote paperless processes in line with Dubai’s paperless strategy. The new system further helps mitigate manual errors by end-to-end automation, seamless integration with other systems, preparing accurate and insightful reports/dashboards that support improved operational efficiency, facilitating asset tracking and control, and reducing equipment downtime.

H.E. Fahad Al-Raeesi said: “As part of our efforts to expand and manage our operations effectively and in accordance with highest international standards, we intend to boost the Workshop operations utilising a sophisticated fleet management system through the Memorandum of Understanding with eSolutions. The IBM Maximo Application Suite system helps streamline operations, reduce risk of human mistakes, and set new standards for quality. We are delighted to work with eSolutions on this project, and we intend to grow our partnership in the future to provide the best services, develop cutting-edge solutions, and improve customer satisfaction.”

Gaby Matar, Group Managing Partner of eSolutions, said: “We are honoured by the Dubai Government Workshop’s trust in our advanced fleet management system and look forward to working with them to refine operating procedures and boost workshop productivity. This collaboration reflects our shared aim of delivering innovative technologies and solutions while enhancing the effectiveness and reliability of services.”