Part of The Midis Group

About us

Operating across the Middle East since 1996, eSolutions is the region’s leading provider of cost-effective solutions for strategic asset and service management.

We’re the only platinum IBM partner (the highest level of accreditation available) in the Middle East and North Africa, offering industry solutions and technologies to transform your enterprise – including the world’s leading EAM solution.

We have an in-depth understanding of the issues that asset-intensive industries face. We provide cost-effective, professional implementation of advanced technological solutions, offer advice on enterprise handling and connect all participants in the industrial value chain.

Our clients span across industries that include Facility Management, Infrastructure, Utilities, Oil & Gas, Government, Telecom, Manufacturing, Investment, IT and Pharmaceuticals. Our data integration and advanced analytics solutions provide predictive insights to eliminate unscheduled downtime in operations by anticipating maintenance and quality needs. This allows our clients to spend less time solving machinery problems and more time improving labour utilization and productivity.  It also leads to enhanced asset performance, increased efficiency and smart business decisions, driving operational excellence.

eSolutions is part of the Midis Group, which employs over 4,500 professionals in over 150 companies. The Midis Group provides world-class technology brands and solutions. Their portfolio of businesses is devoted to advanced software and hardware products, services, distribution, system integration and site solutions.

The future is predictive. Talk to us now to find out how our advanced solutions can help improve your operations efficiency.

Our Success Story in the Middle East

Our Success Story in the Middle East

With headquarters in Dubai Internet City, eSolutions has offices in Abu Dhabi, Jeddah, Riyadh, Kuwait and Doha. We implement and provide support on Maximo® Strategic Asset and Service Management solutions to clients of all sizes throughout the Middle East.

With over 32,000 end users of software in the Middle East and North Africa, eSolutions leads the way in the provision of localised, high-quality implementation and first-line support.


Why choose us?

Why choose us?

eSolutions offers broad regional coverage and a proven track record of cost-effective and professional implementation of strategic software solutions. We offer:

  • Decades of hands-on industry experience
  • Ongoing training and development of staff
  • The latest best practice and technology
  • A long-term approach to building customer relationships and delivering best value
  • A team of over 120 experienced Maximo® consultants in the region, who work with over 250 clients


Our Methodology

Our Methodology

At eSolutions, we don’t just install the software package and leave our clients to it. We understand that companies need so much more than a software system. Which is why we combine comprehensive asset management solutions with cost-effective professional implementation.

Whether it’s advice on enterprise handling, implementing or upgrading a new software solution, we deliver cutting-edge solutions and ongoing support to ensure your business thrives today and in the future. 

The Process

The Process

If you’re looking for end-to-end business solutions that are cost effective and professionally implemented, look no further than eSolutions. Our process for each client includes:

  • Instrumenting assets and connecting them to the IoT
  • Guided and detailed implementation and installation of software packages
  • Assistance with data capture and requirements analysis workshops
  • Business process engineering
  • System configuration, customization and implementation of mobility, spatial and 3D integration
  • Acceptance testing
  • Reports, dashboards, BI development
  • Preparation of SOP’s and end user training
  • Production setup, staging, tuning, and ‘go-live’
  • Provision of ongoing support for both the product and its implemented configurations
  • Implementation audits, with performance tuning
  • Archiving
GartnerMagic Quadrant for EST Software

Check out the new 2017 Gartner Report and see why IBM has been named a leader in Gartner Magic Quadrant for Enterprise Asset Management Software.

Get The Report

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